Frequently Asked Questions
Everything you need to know about your Mineblock tech experience.
What is the typical shipping timeframe for my order?
We process orders within 1-2 business days. Standard shipping usually takes 3-5 business days, while expedited options are available at checkout for faster delivery.
Do Mineblock products come with a warranty?
Yes, all our electronic devices include a standard 12-month manufacturer warranty that covers defects in materials and workmanship under normal use.
What is your return policy for open electronics?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging and accessories. A small restocking fee may apply to certain high-end components.
How can I track the status of my shipment?
Once your order ships, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your package in real-time.
Are your products compatible with international voltage standards?
Most of our electronics are dual-voltage (110V-240V), but we recommend checking the specific product specifications page or contacting our support team before purchasing for international use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer financing options through Klarna and Affirm for eligible purchases.