Returns & Exchanges
At Mineblock, we stand by the quality of our high-performance electronics and provide a 30-day window for returns or exchanges on all hardware. Items must be returned in their original packaging with all accessories and proof of purchase to qualify for a full refund.
Initiate Your Request
Log in to your Mineblock account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Package Your Device
Securely pack the electronic device in its original box, ensuring all cables, manuals, and components are included to avoid a restocking fee.
Ship to Mineblock
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of your request.
Inspection and Refund
Once our technicians verify the device's condition and functionality, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing